Dr. Gary Kaye of Kaye Dentistry in Manhattan is an inspiring leader of dental integration. His practice is a power user of Dentrix practice management. Literally every function in the practice flows through it, which has led to explosive growth for his practice and a loyal following of patients, some who travel internationally to receive treatment.
CHALLENGES BEFORE INTEGRATION
Today, Dr. Kaye’s office is a gorgeous, ultra-modern practice that sits on renowned Madison Avenue in New York City. He counts some of the world’s most well known celebrities as his patients, and his practice, which includes associates Dr. Beatrice Deca, a specialist in complex
aesthetic and prosthetic cases, as well as Drs. Vincent Carrao, Eric Novison, Kristina Rodriguez Salaverry and Amnon Hanimov, has earned a reputation for expertise in the field of digital dentistry. But, Dr. Kaye began his career like many others, in a small office with dated equipment that he had purchased from a retiring dentist. He credits technology with the evolution of his practice.
STEPS THAT LED TO TECHNOLOGY INTEGRATION
“The equipment in my first office was from the Stone Age,” joked Dr. Kaye, “and I was uncomfortable with it. The office was very antiquated and still used paper files and X-rays that were not digital.” He began to update the equipment, including the dental chairs. Five years later, Dr. Kaye moved to a larger space. Technology was not the driving force behind the move; he had outgrown the space and his lease was up. However, he now had square footage in which to expand into more cutting-edge equipment.
He purchased a CAD/CAM system and digital X-rays; however, because the two systems were not connected, there were definite inefficiencies. “Each piece of early technology was stand alone; it didn’t integrate with anything else,” remembered Dr. Kaye. “For example, if a computer went down, the patient data remained in there and was unavailable.” Because of the appeal and streamlined processes of the CAD/CAM and digital X-rays, his practice began to expand and he gained a reputation in the industry for same day restorations. He used that first CAD/CAM system for 12 years, but he admits it was often a struggle. When he heard about a new system launched by Planmeca (formerly E4D Technologies) in 2008, he went to Dallas with his Henry Schein representative for a demonstration and was impressed.
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